Fix the work, not just the worker
Most workplace wellbeing problems start with how work is designed. The SMART Survey measures your team’s work design across five evidence-based themes — and everyone benefits: each team member receives their own personal report, and the team leader receives a team-level report to act on.
The five SMART themes
Stimulating — varied, interesting work that uses people’s skills
Mastery — clear roles, feedback, and a sense of progress
Agency — autonomy and a say in how work gets done
Relational — connection, support, and meaningful contribution
Tolerable demands — workload and pressures kept manageable
Why work design
Psychosocial risk starts with how work is designed
Excessive demands, low control, role confusion, and poor support are work design problems — and they are measurable and fixable. The SMART Survey is built on the SMART Work Design model, developed by Professor Sharon Parker and colleagues from decades of work design research.
Evidence-based model
Grounded in the SMART Work Design framework, which synthesises decades of published research into five themes that shape how people experience their work.
Insight at two levels
Every team member receives a personal report on their own work design, and the team leader receives a team-level report — where work design decisions are actually made.
Confidential by design
Individual reports go only to the individual. The team report shows aggregated results only, so people can answer honestly.
How it works
From request to report in four steps
The whole process is designed to be light-touch for team leaders and quick for team members.
Request a survey
Complete a short request form with your team’s details and a proposed survey date.
Register your team
Once approved, you’ll receive a link to register your team members. Each person gets a personal survey invitation.
Team completes the survey
Team members complete the online survey in their own time. Responses are confidential.
Receive your reports
Each team member receives their own personal report, and the team leader receives a team-level report across the five SMART themes.
Your reports
A report for every person — and one for the team
- A personal report for each team member — every respondent receives their own confidential report on how their work is designed, so the survey gives something back to everyone who takes part.
- A team report for the team leader — aggregated and confidential, showing scores across all five SMART themes and where work design is supporting the team or getting in the way.
- Plain-language interpretation — what the results mean and which themes deserve attention first.
- A basis for action — use the results to start a team conversation about redesigning how work gets done.
Ready to see how your team’s work is designed?
Request a SMART Survey for your team. Every team member gets a personal report, you get the team picture — and we’ll guide you through registration and distribution.
Request a SMART Survey